FAQs & General Information

Who Is Peptides Canada Direct?

Peptides Canada Direct is an Canadian Research Company based in Western Canada. Owned by our Principal Research Director and Senior Scientist Council, they are committed to educate and inform you about the Peptides available in Canada. The company is supported by a full specialist support team that are readily available to answer any questions you may have.

Are These Peptides High Quality?

Unlike most companies selling peptides online, ours do not come from China where quality and purity is a huge concern for consumers. Our research peptides and supplies are made by 100% Canadian cGMP & ISO9001 Certified Laboratories that are licensed to compound peptides. They are then independently HPLC & Mass Spectroscopy Quality Testing and Guaranteed Over 98% Pure.

Are There Private and Secure Payment Options?

Order Private and Securely With Electronic Email Transfer( e-transfer) or Wire Transfer. We are a Research supplier and fell these are the most suitable payment options.  Feel free to reach out to us at to speak with a product specialist and to place your order over the email.

Can I Get Discrete Shipping To My Address?

All Packages are shipped domestically from our facilities in Alberta or Ontario, and we can ship to virtually any address in the world. We offer guaranteed delivery to Canada and the United States. There are restrictions on some products, and some products cannot be shipped to international destinations. Please be aware of local laws prior to making an order with us.

When Will I Receive My Order?

Canadian Orders arrive within 5 business days (usually 2-3), with US arriving in 4-7 business days. Anything outside of Canada and US will vary depending on distance and standard rates. If you are looking for your order or tracking number please login to your customer account with all the common tools necessary to serve your needs:

  • View Messages about your order.
  • View Shipping Status and tracking number.
  • View Completed Orders and print past invoices.
  • Update your account contact details, address or email

What If My Order is Incorrect or Missing?

Please contact our specialists immediately to discuss any problems. All orders come backed with our iron-clad 100% money back guarantee if you do not receive your shipment.

What Is The Full Money Back Guarantee?

You may return new, unopened items within 14 days of delivery for a full refund on defective or damaged products. If you need to return an item, please notify us by email and include your order number. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

  • Due to the our products nature we cannot accept returns on research products that are not damaged or defective from the lab.

Who Can Answer Any Other Questions?

If you still have any questions or wish to speak with a dedicated product specialist prior to making an order, don’t hesitate to call or speak to us on live chat below.
***Please understand that we cannot and will not discuss reconstitution, administration or testing.***

*THE INFORMATION FOUND ON THIS WEBSITE IS INTENDED FOR RESEARCH PURPOSES ONLY. PRODUCTS FOUND ON THIS WEBSITE ARE INTENDED AS RESEARCH PRODUCTS ONLY. THIS DESIGNATION PERMITS USE OF RESEARCH CHEMICALS STRICTLY FOR IN VITRO LABORATORY EXPERIMENTATION ONLY. BODILY INTRODUCTION OF ANY KIND INTO HUMANS OR ANIMALS IS STRICTLY FORBIDDEN BY LAW.